Position Overview

Reporting to the Head of IT and working closely with stakeholders across Silverspin together with our existing service provider the Corporate IT Manager will be responsible for Silverspin building its own Corporate IT capability and transition from our current service provider.

Key Responsibilities

Responsibility for all corporate back-office IT infrastructure and end-user computing needs for 300+ people across various offices including Malta, Sweden, Philippines, and Isle of Man.
Establishing and leading Silverspin new internal Corporate IT capability to be self-sufficient in:
Day-to-day operations of the back-office IT infrastructure including networking, servers, applications, storage, virtualisation, security, Cloud PaaS, and SaaS services
Day-to-day technical 1st and 2nd line support
Execution of IT related projects and operations
Proactive development of IT policies and processes to support the business strategy
Analysis of business requirements to evaluate and deliver IT needs
Development of network, server and security infrastructure and issue resolution
IT budget, purchasing, and cost control
IT training across the Group, including GenAI adoption
End User computing support for a range or corporate, development and creative users
Development and implementation of the Migration Plan from the existing IT service provider, including the provision of status updates as may be requested from time to time
Identifying the need for, hiring, development and leadership of talent required to provide the Corporate IT capability
Identifying the need for and the procurement of all relevant services to provide the Corporate IT capability
Management of the IT contracts including subscriptions and maintenance renewals
Collaboration with partner teams in other territories such as Philippines, Canada and Ukraine
Development and implementation of the Corporate IT strategic plan ensuring it remains fit for purpose during the Group’s growth.

Requirements

Proven experience as a Corporate IT Manager or similar role
Experience in analysis, implementation and evaluation of IT systems and their specifications
Solid understanding of server and network requirements for a complex software development environment
Experience of managing an IaaS, PaaS and SaaS
Ability to identify and spec appropriate desktop and end-user equipment, balancing performance, cost and reliability
Pragmatic approach between self-hosting and outsourced/cloud solutions
Experience in managing an IT budget
Strong track record as an IT leader who has grown and developed teams
Experienced negotiator, dealing with multiple departments and vendors
Excellent stakeholder management up to C-level
Ability to work under-pressure in a fast-paced environment and deliver on time and to budget
Good experience with one of the main Cloud Platforms: GCP, Azure or AWS
Confidence in use of AI tools, understanding of the impact on employee efficiency and the future of work.
Desktop operating systems: knowledge of both Windows and MacOS, including management and administration or high degree of comfort with both
Comprehensive understanding of networking, switching, firewalls, Wi-Fi, site-to-site, and user VPNs.
Desired experience with Juniper and Palo Alto.
Be conversant with modern security requirements and processes. Ability to identify security threats and measures taken to mitigate such threats.
Identity management, Azure, Active Directory, LDAP, Okta (or similar), SAML
Productivity suites: Office 365. Including good understanding of security and data protection features
Very good understanding of Audio-visual conferencing, setup and management at scale

Why Work With Us?

At Silverspin, we’re not just about work—we’re about passion, innovation, and community. Joining us means you’ll be part of a team that celebrates creativity, supports professional growth, and values every voice. We’re committed to making Silverspin a place where you’ll be excited to come to work every day (and maybe have a little fun along the way!). 🎉💼 We offer:

Competitive Salary & Benefits:
Growth & Development Opportunities
Creative and Collaborative Environment

Silverspin is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Silverspin

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Corporate IT Manager