We are seeking a highly skilled and motivated IT Operations Manager to join our dynamic team. The ideal candidate will be responsible for overseeing the day-to-day operations of our IT infrastructure, ensuring smooth functioning, high availability, and optimal performance. The IT Operations Manager will lead a team of IT professionals and collaborate closely with other departments to support the organization's technology needs.

Responsibilities:

Manage and oversee all aspects of IT operations, including network infrastructure, servers, storage, and cloud services.
Develop and implement IT policies, procedures, and best practices to ensure security, efficiency, and compliance with regulations.
Lead a team of IT professionals, providing guidance, support, and mentorship to drive excellence in performance and service delivery.
Collaborate with other departments to understand their technology requirements and provide effective solutions to support their goals.
Monitor system performance and identify opportunities for improvement, implementing necessary changes to enhance reliability, scalability, and performance.
Plan and execute IT projects, including system upgrades, migrations, and deployments, within specified timelines and budgets.
Ensure timely resolution of technical issues and incidents, providing support and troubleshooting assistance as needed.
Stay current with emerging technologies and trends in IT operations, recommending and implementing innovative solutions to enhance productivity and competitiveness.

Qualifications:

Bachelor's degree in Information Technology, Computer Science, or a related field (Master's degree preferred).
Proven experience in IT operations management, with a minimum of 5 years of relevant experience.
Strong leadership skills with the ability to motivate and inspire a team to achieve goals and deliver exceptional results.
In-depth knowledge of IT infrastructure, including networks, servers, storage, and cloud technologies.
Experience with ITIL or other IT service management frameworks.
Excellent problem-solving skills with a strategic mindset and attention to detail.
Effective communication and interpersonal skills, with the ability to collaborate across departments and communicate technical concepts to non-technical stakeholders.
Relevant certifications (e.g., ITIL, CompTIA Network+, Cisco CCNA) are a plus.

Veritaz

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