We are seeking a highly skilled IT Infrastructure Manager to oversee and
manage our organization's IT infrastructure. The ideal candidate will have
a solid background in managing Microsoft technologies such as MS Teams,
MS Exchange, Active Directory, Entra/Azure, Intune, as well as experience
with Citrix Cloud, data center technologies, and good understanding of
network technologies such as Firewalls, routers, switches and topologies
such as SD-WAN solutions.
Key Responsibilities:
• Manage a team of 7 infrastructure system, security and network
technicians and 2 local IT Service Desk technicians.
• Lead and manage the IT infrastructure team to ensure smooth
operations, optimal performance, and high availability of all IT
systems.
• Oversee the design, implementation, and maintenance of IT
infrastructure solutions, including servers, networks, storage, and
security systems.
• Provide strategic direction and guidance for the adoption and
integration of new technologies to improve efficiency and
productivity.
• Manage and maintain Microsoft technologies such as MS Teams, MS
Exchange, Active Directory, Entra/Azure, Intune, and MFA.
• Good knowledge of Citrix and Citrix Workspace.
• Good knowledge of M365 products and solutions, including O365
licensing.
• Ensure compliance with IT policies, procedures, and regulatory
requirements.
• Collaborate with other teams to resolve technical issues and
implement solutions to meet business objectives.
• Develop and maintain disaster recovery and business continuity
plans.
• Monitor and analyze system performance and implement
enhancements to optimize performance and scalability.
• Stay abreast of emerging technologies and industry trends to make
recommendations for continuous improvement.
• Participate in and support Security and external audits (ISO 27001).
• Manage and administer company Sharepoint platform.
• Vendor Management: Manage and measure Service Delivery of the
BNS local and regional IT Vendors.
Requirements:
• Bachelor’s degree in computer science, Information Technology, or
related field, or equialent industry experience.
• Minimum of 5 years of relevant experience in IT infrastructure
management.
Strong expertise in Microsoft technologies such as MS Teams, MS Exchange, Active Directory,
Entra/Azure, Intune, M365, and MFA.
• Experience with Citrix Cloud, data center technologies, EDR
solutions, and network topology and technologies such as SD-WAN is
highly desirable.
• ITIL certification indispensable.
• Previous experience with ServiceNow or similar IT ticket systems
highly desirable.
• Knowledge of PCI/DSS certification for retail environments desirable.
• SQL experience is highly advantageous.
• Excellent leadership, communication, and problem-solving skills.
Benefits :
• Competitive salary and benefits package
• Opportunities for career growth and advancement
• A collaborative and supportive work environment
• Possibility to work from home two days a week