Our IS/IT department is growing, and we are looking for a new team member to join our dynamic and service-minded team of nine people. TePe is an expanding global organization, and you will be an integral part of our continued development. The position reports to our IT Operations Manager and is based at our head office in Fosie, Malmö.
As our IS/IT Support Specialist, you will play a key role in supporting your around 500 colleagues with their technical needs, providing training, troubleshooting issues, and ensuring the smooth operation of our IT infrastructure. You will work closely with colleagues across different departments and international locations, handling a variety of technical challenges in a fast-paced and collaborative environment.
What You’ll Be Doing
- Manage and coordinate the internal ServiceDesk, ensuring efficient resolution or delegation of support tickets.
- Oversee IT onboarding and offboarding, ensuring smooth setup and deactivation of user accounts, access rights, and equipment for new hires and departing employees.
- Provide first-line technical support on hardware, software, and IT-related issues to employees.
- Troubleshoot and resolve hardware, software, and network problems efficiently.
- Install, configure, and maintain computers and software.
- Manage and maintain the IT asset inventory (hardware and software).
- Actively identify new digital opportunities to improve efficiency and ways of working.
- Participate in various IS/IT projects, rollouts, and improvements.
Who We’re Looking For
You are a curious and driven individual with a strong interest in IT and technology. You enjoy problem-solving and have a proactive and solution-oriented mindset. You can prioritize tasks, switch between planned and unforeseen challenges, and communicate effectively. Conducting workshops and training sessions excites you, and you thrive in a collaborative, fast-growing global organization.
What You Bring
- A problem-solving mindset.
- Great communication and interpersonal skills.
- A collaborative approach and the ability to work independently when needed.
- Comfortable working in both Swedish and English.
This could be your opportunity to get a foot in the door at a growing company. Whether this is your first IT support role or you’re looking to gain further experience in a dynamic and international environment, we welcome applicants who are eager to learn and grow with us.
Bonus Points If You Have
While not required, experience in any of the following areas would be a plus:
- Previous experience in an IT support role.
- Knowledge of Azure, Citrix, Microsoft 365, or Windows 11.
- Familiarity with Active Directory, Exchange, and TCP/IP networking.
Why You’ll Enjoy Being Part Of TePe
- A welcoming and collaborative workplace where your ideas matter.
- The opportunity to be part of a growing, dynamic global organization.
- A chance to work with international projects and colleagues.
- A supportive environment that encourages learning and development.
How To Apply
Interested? We’d love to hear from you! To apply, simply upload your CV and answer a few short questions designed to help us get to know you better.
Please note that we’ve removed the personal letter from our application process and replaced it with a few selection questions. This change helps us create a more inclusive recruitment process and provide a smoother experience for you as a job seeker. Your answers will be an important part of our selection process.
We treat all candidates equally. If you are interested, please apply through our application system by May 4. This will ensure a candidate experience that is smooth and fair to everyone.
To help us place the right people in the right role, we believe in science-based and fair assessment methods. Therefore, as part of our recruitment process, we use Alva Labs assessments to help us increase our hiring success by identifying the candidates that are most likely to thrive and be successful in the role.
Questions?
If you'd like to learn more about the position, feel free to get in touch with Tase Simonovski, IT Operations Manager, at tase.simonovski@tepe.com.
If you have any questions about the application process, don’t hesitate to reach out to Elin Thomasdotter Extor, Talent & Culture Specialist, at elin.thomasdotter@tepe.com
We look forward to hearing from you!
